Consultation
Operations automation engagement
A time-boxed consulting engagement that maps one painful ops chain, builds Python automation around it, and leaves your team with a runbook they can own.
Who this is for
Operations managers, shift supervisors, and coordinators who still move inventory counts, exception lists, or ticket dumps by hand between systems — and who need programming consulting that respects the floor, not only the backlog.
Result
One production-ready Python automation path for a single ops chain, documented so a night lead can run, pause, and recover it. You keep the code and the runbook; we do not gate access behind a product login.
Included
- Kickoff with your operations lead and one technical contact
- Shadowing of the current manual path (exports, folders, emails, checklists)
- Working Python scripts with readable structure and comments
- Cutover plan with a parallel-run window
- Written runbook: start, stop, common failures, who to call
- Two post-cutover pairing sessions within 30 days
Excluded
- Full ERP replacement or vendor license negotiation
- 24/7 managed operations staffing
- Building a customer-facing product or SaaS console
- Unrelated IT infrastructure rebuilds outside the agreed chain
Provider
Utility Maple consultants based in Taichung, working in English with Mandarin-friendly handoff notes when your team prefers them.
Process
- Scope call — confirm the chain, systems involved, and success criteria.
- Floor discovery — watch the work, collect sample files, note failure modes.
- Build & review — iterate scripts with your ops lead as the primary reader.
- Parallel run — old path and new path side by side until you approve cutover.
- Handoff — runbook walkthrough and pairing on live exceptions.
Duration & delivery
Most engagements finish in three to six weeks depending on data cleanliness and access speed. Work happens on-site at your Taichung (or nearby) location when useful, otherwise by scheduled remote pairing.
Preparation
Please ready: sample exports (anonymized if needed), folder paths, the names of people who own the process at each shift, and any “do not touch” constraints from IT or vendors.
Constraints
We automate what your licenses and policies allow. If a vendor API is closed, we may recommend a supervised file-drop pattern instead of brittle screen scraping.
Pricing basis
Quoted after the scope call. Day rates and package anchors appear on Rates. A deposit secures the start week.
Next step
Request a consultation and describe the chain that breaks most often. We reply within two business days.